Mid-Level Network Engineer Guadalajara, Mexico
Mid-Level Network Engineer Description
Job #: 86059Responsibilities
- Provide support to customers using Cloud Platform products, solutions and APIs including Google Compute Engine and related services
- Provide technical assistance and support as part of a global 24x5-support organization
- Work closely with Engineers and Product Managers to improve the product and make our customers successful
- Change requests and incident ticket handling for the remaining Infrastructure Teams - Incident Management, Problem Management and Change Management
- Provide technical and developer support to customers using Cloud Platform products, solutions and APIs
- Follow notification and escalation procedures
- Follow standards for communications with business involving operational issues
Requirements
- AT least 3 years’ experience fully as Networking Engineer or a combination of Networking and Sysadmin
- Strong knowledge of Linux/UNIX and Windows Server
- Strong knowledge of web and mail protocols (HTTP, TLS, SMTP, etc)
- Experience with layer-2, layer-3, and/or layer-4 network protocols and technologies, TCP, UDP, HTTP/HTTPS, REST, SOAP, NFSv4.x, SMB
- Experience with routing protocols like (OSPF, BGP, EIGRP, VRRP, IP, HSRP, MPLS, BGP for dual ISP, etc. protocols) and set up load balancing
- Strong understanding of network security practices and tools (firewall policies, rules, best practices, VPN, IPSEC, GETVPN)
- Experience with shell scripting
- Familiarity with multi-tasking and multi-processing
- Familiarity with container’s networking implementations
- Experience withVMs(Google Compute Engine, VMware, Amazon EC2, etc.)
- Capable to set up monitoring, conduct performance audit and performance optimization
- Strong understanding of administration (user accounts, permission models, access control)
- Experience troubleshooting with network troubleshooting tools (traceroute,iperf,tcproute), and at identifying latency and performance issues (traffic egress/ingress, routing, forwarding rules and connectivity, etc.)
- Familiarity with common Linux troubleshooting tools (vmstat,iostat, lsof,strace)
- Expected to be able to design, deploy, follow, explain and enhance defined ITIL/ITSM processes in his team as well as linked teams. Knowledge of Software development processes and methodologies
- Provides tactical vision. Expected to be self-managing, take technical responsibility for a subsystem or a whole project, work without supervision and test his work thoroughly using test cases
- Familiarity with SQL
- Familiarity with cloud computing
- Strong business ownership and customer focus
We offer
- Career plan and real growth opportunities
- Unlimited access to LinkedIn learning solutions
- International Mobility Plan within 25 countries
- Constant training, mentoring, online corporate courses, eLearning and more
- English classes with a certified teacher
- Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
- Flexible work schedule and dress code
- Collaborate in a multicultural environment and share best practices from around the globe
- Hired directly by EPAM & 100% under payroll
- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
- 13 % employee savings fund, capped to the law limit
- Grocery coupons
- 30 days December bonus
- Employee Stock Purchase Plan
- 12 vacations days plus 3 floating days
- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
- Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more
- Monthly non-taxable amount for the electricity and internet bills