Senior Business Analyst Remote
Senior Business Analyst Description
We are seeking a skilled Senior Business Analyst to join our remote team. As a Senior Business Analyst with expertise in Salesforce, Salesforce Sales Cloud, and Salesforce Service Cloud, you will play a crucial role in evaluating business processes, anticipating requirements, and implementing solutions. Your responsibilities will include leading reviews of business processes, staying updated on the latest process and IT advancements, and effectively communicating insights and plans to cross-functional team members and management.
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
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Responsibilities
- Evaluate business processes, anticipate requirements, and develop and implement solutions
- Lead ongoing reviews of business processes and develop optimization strategies
- Stay up-to-date on the latest process and IT advancements to automate and modernize systems
- Conduct meetings and presentations to share ideas and findings
- Perform requirements analysis and document results in the form of user stories with acceptance criteria
- Effectively communicate insights and plans to cross-functional team members and management
Requirements
- Minimum of 3 years' experience as a Business Analyst with a focus on Salesforce
- Proven expertise in Salesforce, Salesforce Sales Cloud, and Salesforce Service Cloud
- Strong background in documenting business analysis artifacts and user stories with acceptance criteria
- Ability to lead ongoing reviews of business processes and develop optimization strategies
- Excellent communication skills to effectively share ideas and findings through meetings and presentations
- Experience in identifying areas for improvement and implementing solutions to automate and modernize systems
- B2+ English level proficiency
Nice to have
- BA artifacts documentation knowledge
We offer
- Connectivity Bonus (15,000 ARS are paid with a salary receipt at the end of each month as a non-wages concept)
- Medicina Prepaga (It covers the collaborator and direct family group)
- Paternity Leave (Two additional days are added to what is established by law, total of 4 days)
- Discounts card
- English Training (English lessons, twice per week)
- Training Program (Access to multiple customized training plans according to the needs of each role within the company)
- Marriage bonus (The company doubles the allowance established by law that ANSES offers)
- Referral Program (Referral bonus is paid when the referral of a collaborator joins the Company)
- External Agreements and Discounts
- Vacations: 14 calendar days a year
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