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ServiceNow Solution Architect Armenia or Remote

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ServiceNow Solution Architect Description

Are you passionate about leveraging technology to drive innovation in the semiconductor industry?

Join our team as a ServiceNow Solution Architect and collaborate with a global leader in advanced technology systems for semiconductors. Your role will involve enhancing our governance perspective, ensuring a stable ServiceNow platform that aligns seamlessly with evolving business and IT needs.

If you're ready to play a key role in expanding ServiceNow usability at scale, reducing platform sprawl, increasing customer satisfaction and driving automation in a dynamic and innovative environment, we want to hear from you!

This is a fully remote position that offers you the flexibility to work from any location in Armenia, whether it's your home or well-equipped offices in Yerevan or Gyumri.


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Responsibilities

  • Architect and design ESM
  • Collaborate with stakeholders to comprehend their needs and design solutions that fulfill their requirements
  • Stay up-to-date on the latest ServiceNow and ESM trends and technologies
  • Work with other teams to elaborate on ServiceNow integration with other systems and processes
  • Provide technical support to developers from architectural standpoint

Requirements

  • Bachelor's degree in Information Technology, Computer Science or a related field
  • 5+ years of experience in IT Service Management / Help desk and IT Ops platforms
  • Expertise with ServiceNow
  • Strong understanding of ITIL and other ITSM frameworks
  • Excellent problem-solving and analytical skills
  • Excellent communication and interpersonal skills
  • English level – B2+

We offer

  • We connect like-minded people:
    • Delivering innovative solutions to industry leaders, making a global impact
    • Enjoyable working environment, whether it is the vibrant office or the comfort of your home
    • Opportunity to work abroad for up to two months per year
    • Relocation opportunities within our offices in 55+ countries
    • Corporate and social events
  • We invest in your growth:
    • Leadership development, career advising, soft skills and well-being programs
    • Certifications, including GCP, Azure and AWS
    • Unlimited access to LinkedIn Learning, Get Abstract and O'ReillyFree
    • English classes with certified teachers
  • We cover it all:
    • Participation in the Employee Stock Purchase Plan
    • Monetary bonuses for engaging in the referral program
    • Comprehensive medical & family care package
    • Four trust days per year for personal needs
    • Discounts for fitness clubs
    • Benefits package (hotels, restaurants, stores and services)

EPAM Armenia is a team of talented innovators united by a passion for technology. In 2014, we opened our first office in Yerevan, and now we have a second engineering hub in Gyumri. We've built a continuously learning organization that helps its employees rapidly advance their careers. Here you will work with the world's industry leaders, support impactful projects using the latest technologies, collaborate with multi-national teams, and have access to a wide variety of development opportunities.

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