Skip navigation EPAM

People Operations Specialist Remote Hybrid postion in Guadalajara, Jalisco

People Operations Specialist Description


Are you passionate about human resources and eager to make a difference in an innovative IT company?
If so, we have an exciting opportunity for you!

Our team values diversity, inclusivity, and individual growth.
We're currently seeking a People Operations Specialist to join our vibrant team. This role offers the chance to work on a wide range of exciting projects, contribute to the development of top-quality products, and truly make a difference in our business. If you're ready to take your career to the next level, we'd love to hear from you!

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.


  • Be an essential point of contact for all escalations and concerns relating to US Background Investigations
  • Partner with our external background screening administrators to execute background checks for newcomers and existing employees
  • Review BGC results, identify gaps, and follow up with employees, managers, and other stakeholders with appropriate and timely updates
  • Accurately process data from official documentation, forms, service tickets, and applicant apps
  • Responsible for executing the end-to-end I-9 verification process to ensure internal and regulatory compliance
  • Support additional programs related to an employee's eligibility to work
  • Responsible for audit support to our internal stakeholders, compiling documents, and ensuring accuracy
  • Prioritize BGC requests/applications according to urgency and complexity


  • Minimum of 3 years experience in Background Investigations or HR-related field
  • An understanding of risk management and security practices
  • Skilled in data handling and using Microsoft Office Suite, particularly Outlook and Excel
  • An ability to work in a fast-paced, high-demand environment while ensuring a high-quality candidate experience
  • Experience with the protection of confidential or sensitive materials and data
  • Ability to communicate with all levels of employees, external clients, and candidates effectively
  • Strong attention to detail and ability to adapt easily to changing case volumes and types

Nice to have

  • I-9, Employment Eligibility Verification experience
  • Knowledge of US HR functions, policies, and practices
  • Bachelor's Degree in HR, Business, or a similar field

We Offer

  • Career plan and real growth opportunities
  • Unlimited access to LinkedIn learning solutions
  • International Mobility Plan within 25 countries
  • Constant training, mentoring, online corporate courses, eLearning and more
  • English classes with a certified teacher
  • Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
  • Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
  • Flexible work schedule and dress code
  • Collaborate in a multicultural environment and share best practices from around the globe
  • Hired directly by EPAM & 100% under payroll
  • Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
  • Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
  • 13 % employee savings fund, capped to the law limit
  • Grocery coupons
  • 30 days December bonus
  • Employee Stock Purchase Plan
  • 12 vacations days plus 4 floating days
  • Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
  • Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more
  • Monthly non-taxable amount for the electricity and internet bills


  • By applying to our role, you are agreeing that your personal data may be used as in set out in EPAM´s Privacy Notice and Policy

Hello. How Can We Help You?

Our Offices