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Delivery Director, Consumer Packaged Goods and Retail (m/f/d) Munich, Germany

Delivery Director, Consumer Packaged Goods and Retail (m/f/d) Description

About the role


Are you passionate about the CPG&Retail industry and want to leverage technology to drive transformation for CPG&Retail clients in our striving DACH region?
Do you want to play a key role building strong business technology relationships, taking a ‘hands on’ approach to define a culture of continuous improvement, while being accountable for the overall project delivery, client satisfaction and the management of expectations?
Then you have an opportunity to work with the best-in-class engineering, digital innovation and design teams supporting you to shape product vision.
As Delivery Director, you will play a vital role in shaping products of our clients that impact the lives of millions of people worldwide.


  • Identify new growth opportunities based on market knowledge, personal network and technology trends in top-tier and mid-tier client segment
  • Act as a trusted advisor with the CPG&Retail space, providing consultative solutions
  • Participate in and drive RFP process with client prospects together with colleagues from business development, account management and solution architecture
  • Equip account managers and sales teams with the knowledge, materials, advice and support required to enable you to pursue opportunities within CPG&Retail clients and prospects
  • Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth of practice activities within our CPG&Retail portfolios
  • Coordinate effort estimation and contract negotiations process for new deal proposals
  • Manage the multiple client projects in close collaboration with EPAM onsite and nearshore resources taking care of quality, timeline and budget with hands-on delivery engagement
  • Collaborate day-to-day activities with the client and manage of potentially difficult stakeholders
  • Plan the capacity and staff together with EPAM support functions
  • Be responsible for risk management and mitigation actions and support company financial goals including revenue and profit targets and align with Business Unit goals and objectives


  • Demonstrable broad and deep expertise CPG&Retail products and clients in the DACH region
  • Deep industry experience in trend-setting, digital & innovative technology focused leadership positions, or the equivalent from a recognized consultancy practice
  • Steering a client from both process and technical side with a leaning toward solution optimisation
  • Broad technical skillset with a strong focus on modern web technologies and architectures
  • Consultative and proactive mindset
  • Strong communication skills including experience in presentation for and management of senior stakeholders
  • Hands-on technical experience in programming or systems engineering that enables you to participate, lead and contribute value in technical discussions
  • Experience in participation and leading of competitive RFP/RFQ scenarios – evaluating, presenting solution options and deal closure
  • Possible startup experience as a technology entrepreneur, regardless of past success or if you are still looking to prove your believes
  • Fluency in English and German, both written and spoken

Our Benefits Include

  • 30 days holiday per annum
  • Company Pension Scheme
  • Competitive compensation depending on experience and skills
  • Regular performance assessments
  • bitkom - Corporate Benefits
  • EPAM Employee Stock Purchase Plan (ESPP)
  • Great learning and development opportunities, including in-house professional training, career advisory and coaching, sponsored professional certifications, well-being programs, LinkedIn Learning Solutions and much more
  • Friendly and enjoyable working team
  • Regular corporate and social events
  • Flexible and remote working opportunities
  • Certain benefits and perks may be subject to eligibility requirements

About EPAM

  • EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential

Why join EPAM

  • Work across markets and verticals and gain exposure to a great variety of projects and cutting-edge technologies
  • Become part of a global community of well-connected experts across 50+ countries: enjoy a career without borders within an international environment
  • Carve your career path: as the Fastest-Growing IT Services Company in the Fortune 100 List, EPAM is committed to help you discover your fullest potential by creating career plans that best suit you and your future plans
  • EPAM Germany was named a Top Company 2022, 2023 & 2024 by Kununu for its people centric culture built on life-long learning

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