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Support Engineer Sofia, Bulgaria

Support Engineer Description

Why epam?

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.


You are curious, persistent, logical and with a growth mindset. You enjoy living by the code of your craft and designing elegant solutions for complex problems. If this sounds like you, this could be the perfect opportunity to join EPAM as Support Engineer.

What You’ll Do

  • Provide support for Gerrit/Perforce and other Google Cloud Platform services
  • Manage and troubleshoot issues related to GitHub Actions, Google Cloud Interconnect, Google Kubernetes Engine, Splunk, Terraform, and VM
  • Collaborate with the tools team to ensure smooth CI/CD operations
  • Monitor and optimize CI/CD processes to enhance efficiency and reliability
  • Participate in project interviews and assessments to evaluate and recommend improvement opportunities

What You Have

  • Strong expertise in Google Cloud Platform, with a primary focus on Gerrit/Perforce support
  • Proficiency in GitHub Actions, Google Cloud Interconnect, Google Kubernetes Engine, Splunk, Terraform, and VM
  • Fluency in English at B2+ level, with excellent communication skills
  • Experience with CI/CD landscape Ops and SRE
  • Ability to work effectively in a remote environment with minimal supervision
  • Preferred seniority levels are A2 and A3

We Offer

  • Opportunity to Engineer your Future and to drive the world’s digital transformation with top industry clients
  • Personal development program that will allow you to be valued for your strengths
  • Wide range of professional trainings and workshops
  • Being part of a collaborative, fast-growing, and innovative design team
  • Established and accelerated growth toward different career paths, competencies, and roles
  • Broad projects variety and possible mobility between projects over the time
  • Collaboration in a multicultural environment and exchange of best practices with colleagues around the world
  • Varied social benefits, Sports, Transportation and Health programs
  • Work-life balance and flexible schedule, team buildings and sport opportunities
  • Modern office/collaboration spaces (incl. new Infinity Tower business center, Sofia)
  • Hybrid By Design - we provide you with the best productivity options from the 2 worlds. Meet, socialize, and enjoy F2F time with your colleagues, while working from the modern EPAM's office for few days per week and benefit from the EPAM's virtual working environment - making you able to be productive and work from remote for the rest of the week

Great! What's Next?

  • Send us your up-to-date CV or LinkedIn profile, representing your skills and past projects’ achievements
  • We’ll get in touch with you and help you ensure you’ve identified the most suitable role we have for you based on your strengths and passion
  • We’ll invite you for follow up technical conversations with your potential future colleagues and/or project, which can be done face to face in a calm meeting room at our office or via video conferencing call from your cozy place
  • At the end we will align how we can best proceed further in a mutual agreement

Hello. How Can We Help You?

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