Account Manager Belgium

Responsibilities

• Co-ordinate the preparation of customer proposals and statements of work
• Preparation and ownership of the Account Plan and long-term strategy, forming a deep understanding of your clients and the market in which they operate
• Accountable for PnL within portfolio
• Participates in new business development
• Partner with clients to deliver customer projects successfully in collaboration with EPAM delivery management
• Manage customer expectations and relationship
• Ensure that projects are delivered in line with EPAM process and methodologies
• Address customer issues during an engagement
• Make sure that the customer executes their responsibilities on the engagements
• Identify and manage engagement risks and flag major issues early
• Participate in overall project management, time estimation, and resource scheduling
• Oversee engagement of financial and regulatory activities
• Successfully implement projects; develops project plan incorporating all project variables
• Establishes criteria concerning deliverability, performance, maintenance, design and costs

Requirements

• 3-4 years of experience in managing account or portfolio of accounts
• Region: Brussels, with ability to regularly visit customers offices in this area
• Industries: Public Sector or Telco
• Strong market knowledge of local customers within the mentioned industries
• Hunger to consultatively sell new services, with a demonstrated track record of over delivery against targets
• Ability to consult with CXO level stakeholders on trends & opportunities within Digital, Business & Technology transformation
• Senior Account Management experience and experience managing and working with offshore application development teams
• Experience of outsourcing account/delivery management
• Strong understanding of software development, business consultancy and design
• Excellent communication, presentation, organizational, and planning skills are necessary
• Fluent in English, Dutch and French
• Self-motivated, multitasking, reliable to deliver on time, a quick-thinker, be able to work in a fast-paced work environment
• Minimum of a bachelor’s degree, MBA or equivalent business experience preferred

We Offer

• 20 paid holiday days + 6 compensation days
• Private healthcare insurance (DKV) free for all household
• Pension plan (AG – disability, death and pension)
• Daily restaurant tickets 7€ face value
• Eco-cheques
• JC gross bonus
• EOY premium
• Simple and double holiday pay
• Commuting to work- costs reimbursement OR Company Car + energy card
• IT equipment: e.g. laptop + mobile subscription
• Annual Salary Review
• Great learning and development opportunities
• Unlimited access to LinkedIn learning and online libraries
• Regular Corporate and Social Events
• The opportunity to be part of a diverse and multicultural company
• Certain benefits and perks may be subject to eligibility requirements

About EPAM

• EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential