Responsibilities

• Manage all commercial aspects of the client and/or portfolio accounting including revenue, profitability, contracts, pricing, forecasting
• Serve as our clients’ first line of contact and trusted advisor, providing leadership across joint EPAM-client teams while ensuring optimal levels of productivity, service, communications, & quality
• Bring creativity, curiosity, and innovation with a positive energy to help clients not just execute on their current programs, but also realize new business and technical opportunities tied to their mission and strategy
• Engage with senior and C-level stakeholders across all areas of the business on a regular basis, delivering a continuous flow of business building and improvement ideas, while securing relationship and performance feedback
• Bring current digital and industry domain experience to clients and the Business Unit, staying abreast of emerging trends, unique opportunities, and challenges. Ability to understand and articulate how these trends/opportunities/challenges affect the client’s business and proactively develop opportunities from them
• Align with the BU Head and other Portfolio owners, Client Partners, Practice Leads, Delivery Managers and Senior Leadership to co-develop/support account plans and strategies for delivery, client satisfaction, and growth
• Shape solutions that bridge strategy and plans to real-world execution; properly scoping/pricing engagements with delivery team counterparts, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase
• Regularly open new opportunities and closing of contracts including: Support sales/pre-sales activities by assessing opportunities, responding to RFP’s, creating proposals and presentations

Requirements

• 15+ years of demonstrated track record of developing and growing client relationships and leading teams delivering end-to-end solutions within a software development or management consulting organization
• 5+ years working in a Life Sciences environment; preferably within Research / Drug Discovery, Clinical Development, and/or Commercial
• Demonstrated technical and Life Sciences domain credibility: Knowledge of technology, business models, subject matter, and trends within Biotech and Pharma industries. Of particular interest is Digital Transformation + Execution, Agile/DevOps, Big Data, Analytics
• Passion and demonstrated track record for solving challenging scientific, business, and technical problems and making complex things simple
• Fundamental understanding and demonstrated appreciation for human-centered design, compelling user experience, and how these ties to technical solutions
• Experience managing and monitoring performance metrics across large scale accounts and account portfolios in a clear and quantified way
• Ability to effectively balance account management, business development and sales activities
• Superb verbal and written communication, with seasoned presentation skills and proven ability to determine sales messaging, participate in orals and lead negotiations
• Proven ability to manage large and complex client engagements under high stress and competition to successful completion
• Strong leadership, people development skills and passion to recruit, counsel, develop and retain staff

Benefits

• Medical, Dental and Vision Insurance (Subsidized)
• Health Savings Account
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability (Company Provided)
• Life and AD&D Insurance (Company Provided)
• Employee Assistance Program
• Unlimited access to LinkedIn learning solutions
• Matched 401(k) Retirement Savings Plan
• Paid Time Off
• Legal Plan and Identity Theft Protection
• Accident Insurance
• Employee Discounts
• Pet Insurance
• Employee Stock Purchase Program

About EPAM

• EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential

Additional

• This position operates in a remote capacity, but you must live within driving distance to an EPAM office. Your recruiter will discuss specific details about work location during the initial interview process