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Application Support Specialist Kazakhstan or Remote

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Application Support Specialist Description

Job #: 74450
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are seeking a driven and innovative Application Support Specialist to join our growing team and help generate solutions to address and meet various requirements and needs.

The application leverages micro-services architectural patterns and is deployed to AKS. External protection is provided by using Application Gateway and Azure SQL Server used as a storage tier.

What You’ll Do

  • Application and System Monitoring, troubleshooting, issues, bugs fixes, etc
  • Mobile Client Application troubleshooting (iOS, Android)
  • Participate in calls/chat with customers, troubleshoot online being on call with the real users
  • Comprehensive hands-on in the list of technologies above
  • Ability to work with App Insights and Log Analytics
  • Develop new and modify existing queries and alerts in Azure Monitor
  • Write SQL queries
  • Setup / Monitor alert notifications
  • Document RCA

What You Have

  • Application Insights
  • Azure Application Gateway
  • Azure Log Analytics
  • Azure Monitor
  • HTTP
  • ITIL
  • Mobile OS
  • Proxy Servers
  • SQL
  • ServiceNow
  • Support.Infrastructure
  • Support.Users
  • Nginx

Nice to have

  • Azure DevOps
  • Confluence
  • Jira
  • Kubernetes

We offer

  • Outstanding career development opportunities
  • Knowledge-sharing with colleagues all around the world
  • Unlimited access to learning courses (LinkedIn learning, EPAM training courses, English regular classes, Internal Library)
  • Community of 52,650+ industry’s top professionals united for exchanging knowledge with experts from anywhere in the world
  • Regular assessments and salary reviews
  • Friendly team and enjoyable working environment
  • Social package – medical & family care
  • Flexible working schedule
  • Corporate and social events

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