Skip navigation EPAM

Director, Account Management - Hi-Tech San Francisco, CA, USA

  • hot

Director, Account Management - Hi-Tech Description

Job #: 68627
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

Description


You are strategic, resilient, engaging with people and a natural self-starter. You have a passion for solving complex problems. If this sounds like you, this could be the perfect opportunity to join EPAM as a Director, Account Management. Scroll down to learn more about the position’s responsibilities and requirements.

Req. #260174820

What You’ll Do

  • Manage client engagements product companies in Hi-Tech and ISV domains to drive business growth and be responsible for accounts portfolio P&L
  • Act as the lead with clients, internal teams and BU Heads/Sales Leads
  • Create business strategies to successfully achieve client business goals
  • Drive business and technology transformation
  • Understand the intersection between technology, customers, and business; serve as an expert consultant leading business Transformation/product strategies and roadmaps
  • Align with other EPAM account managers and senior leadership to co-develop/support account plans and strategies for delivery, growth, and client satisfaction
  • Serve as the engagement architect, responsible for account plans and strategies, and work directly with client product, marketing, and/or IT teams to position EPAM for success
  • Stay abreast of current and emerging trends, unique opportunities and challenges of space/markets and geographies in which the clients operate, and how it affects clients’ business and initiatives
  • Work closely with project/program management to ensure successful delivery through an integrated delivery model
  • Be responsible for shaping solutions and properly scoping/pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase
  • Serve as the product owner; partner with clients to help craft the product vision and roadmaps and create compelling customer value propositions and strategies
  • Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth within an account/client portfolio
  • Deliver on EPAM’s growth and performance objectives
  • Support sales/pre-sales activities by acting as the Digital Transformation lead to assess opportunities, respond to RFP’s, create proposals and presentations, establish relationships with clients and prospective clients, and help to close/sign new deals

Requirements

  • 10+ years of demonstrated track record of developing and growing client relationships
  • 5+ years of leading teams that are delivering end-to-end solutions as it pertains to Hi-Tech and Software Product companies
  • Experienced with delivering complex Digital and Cloud Transformation Solutions
  • Experienced with data analytics platforms, IoT solutions, Telecom and infrastructure services
  • Fluent in client and cloud-based solutions
  • Comfortable with driving architecture and product direction on multiple Digital platforms
  • Familiar with real-time and mission-critical applications
  • Strong problem solver and creative thinker with gravitas
  • Ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to your team
  • Experience managing and monitoring performance metrics across large scale accounts and account portfolios
  • Strong Digital knowledge or experience with particular emphasis on strategy, consulting, team management and product development
  • Strong interpersonal and communication skills

What We Offer

  • Medical, Dental and Vision Insurance (Subsidized)
  • Health Savings Account
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Short-Term and Long-Term Disability (Company Provided)
  • Life and AD&D Insurance (Company Provided)
  • Employee Assistance Program
  • Unlimited access to LinkedIn learning solutions
  • Matched 401(k) Retirement Savings Plan
  • Paid Time Off
  • Legal Plan and Identity Theft Protection
  • Accident Insurance
  • Employee Discounts
  • Pet Insurance
  • EPAM welcomes all applicants and will consider qualified candidates with criminal history such as arrest and conviction records in a manner consistent applicable law, including the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring

Additional

  • Depending on the position, EPAM employees may need to work at a client worksite or an EPAM office. To protect employees and help communities fight the COVID-19 pandemic, vaccination is required to visit a EPAM office in the US, and many of our clients have similar policies in place. Due to this, a COVID-19 vaccination may be necessary and when applicable, specific details will be discussed during the interview process which may include providing proof of vaccination. For candidates with exceptional circumstances that prevent them from getting the COVID-19 vaccine, we will offer alternative reasonable accommodation, where possible, which should be coordinated by your recruiter and discussed directly with an HR Representative

Hello. How Can We Help You?


Our Offices