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Metrics & Compliance Specialist Guadalajara, Mexico

Metrics & Compliance Specialist Description

Job #: 53735
EPAM is committed to providing our global team of 36,700+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. In today’s new market conditions, we continue to support operations for hundreds of clients around the world remotely, with the vast majority of our teams working from home. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.


You are curious, persistent, logical and clever – a true techie at heart. You enjoy living by the code of your craft and developing elegant solutions for complex problems. If this sounds like you, this could be the perfect opportunity to join EPAM as a METRICS & COMPLIANCE SPECIALIST. Scroll down to learn more about the position’s responsibilities and requirements.


  • Metrics Frameworks development
  • Requirements assessment and analysis with stakeholders and end users
  • Collaboration in development plan definitions
  • Development execution: Power BI dashboards creation, Excel spreadsheets creation and configuration, macros (Excel), scripting/programming, DB setup, cloud / VM configuration, data interfaces creation/configuration, etc
  • Training to management and end users
  • Technical (Runbooks) and end user documentation
  • Metrics Frameworks Operation
  • Contribute to define and document operation processes / runbooks
  • Attend end user support requests
  • Evaluate and apply framework changes
  • Documentation maintenance
  • Technical support
  • Attend / coordinate metrics related meetings with end users, Higher Management
  • Write email communications on business, operation, management of Frameworks
  • Provide experienced technical, logical, strategic, working advise on metrics related matters
  • Custom reports development: Power BI, Excel
  • Peer reviews
  • Coordination and execution of process compliance reviews
  • Detailed assessment of evidence, for Audit purposes
  • Establish contact and communication with Business Process Owners and Process participant roles, regarding Compliance audits
  • Audit Checklist creation and maintenance
  • Maintain Audit Management files
  • Suggest enhancements on Audit processes / tasks
  • Propose and agree on activities that must be done by Process stakeholders, in order to close noncompliances
  • Generate Audit evaluation results
  • Coordinate Audit related work sessions with BPOs and other stakeholders


  • Advanced Power BI, Desktop and Server
  • Advanced Excel: pivot tables, DB connectivity, macros programming, graphics, etc
  • Data uploaders
  • Experience in software development/scripting: data interfaces, custom data uploaders, etc
  • Basic experience in relational Data Base management
  • Intermediate to advanced level of MS Word
  • Strong Analytic abilities
  • Methodic, organized, structured approach to work
  • High Quality products development
  • Strong abilities in written and verbal communication (English and Spanish)
  • High Quality in documental products development; awareness and care for detail on reviews, when creating documental assets (technical process, etc)
  • Service oriented

Nice to have

  • Cloud instance setup, basic OS management

We offer

  • Career plan and real growth opportunities
  • Unlimited access to LinkedIn learning solutions
  • International Mobility Plan within 25 countries
  • Constant training, mentoring, online corporate courses, eLearning and more
  • English classes with a certified teacher
  • Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
  • Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more.)
  • Flexible work schedule and dress code
  • Collaborate in a multicultural environment and share best practices from around the globe
  • Hired directly by EPAM & 100% under payroll
  • Law benefits (IMSS, INFONAVIT, 15 days December bonus, 25% vacation bonus)
  • Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage. (For the employee and direct family members)
  • 13 % employee savings fund, capped to the law limit
  • Grocery coupons
  • 10 vacations days plus 2 floating days
  • Official Mexican holidays, plus two extra holidays (December 24th & 31st)
  • Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more

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