Senior Director, Account Management Los Angeles, CA, USA
Senior Director, Account Management Description
Job #: 50651
EPAM is committed to providing our global team of 36,700+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. In today’s new market conditions, we continue to support operations for hundreds of clients around the world remotely, with the vast majority of our teams working from home. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.
You are strategic, resilient, engaging with people, and a natural self-starter. You have a passion for solving complex problems. If this sounds like you, this could be the perfect opportunity to join EPAM as a Senior Director, Account Management. Scroll down to learn more about the position’s responsibilities and requirements.
We are currently looking for a Sr. Director of Account Management to join our fast-growing Los Angeles area team. The ideal candidate will have a thorough understanding of and background in Digital Transformation and act as a subject-matter expert for EPAM and our clients and a background in both account management and business development but we are willing to be flexible with one over the other for the right candidate.
Description
You are strategic, resilient, engaging with people, and a natural self-starter. You have a passion for solving complex problems. If this sounds like you, this could be the perfect opportunity to join EPAM as a Senior Director, Account Management. Scroll down to learn more about the position’s responsibilities and requirements.
We are currently looking for a Sr. Director of Account Management to join our fast-growing Los Angeles area team. The ideal candidate will have a thorough understanding of and background in Digital Transformation and act as a subject-matter expert for EPAM and our clients and a background in both account management and business development but we are willing to be flexible with one over the other for the right candidate.
What You’ll Do
- Drive product and architecture requirements with multiple businesses to achieve their goals of digitizing their products
- Create business strategies to successfully achieve client business goals:
- Act as the lead with clients, internal teams and BU Heads/Sales Leads
- Align with other EPAM account managers and senior leadership to co-develop/support account plans and strategies for delivery, growth, and client satisfaction
- Serve as the engagement architect, responsible for account plans and strategies, and work directly with client product, marketing, and/or IT teams to position EPAM for success
- Understand the intersection between technology, customers, and business; serve as an expert consultant leading business Transformation/product strategies and roadmaps
- Stay abreast of current and emerging trends, unique opportunities and challenges of the space/markets and geographies in which the clients operate, and how it affects clients’ business and initiatives
- Work closely with project/program management to ensure successful delivery through an integrated delivery model
- Be responsible for shaping solutions and properly scoping/pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase
- Serve as the product owner; partner with clients to help craft the product vision and roadmaps and create compelling customer value propositions and strategies
- Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth within an account/client portfolio
- Deliver on EPAM’s growth and performance objectives:
- Support sales/pre-sales activities by acting as the Digital Transformation lead to assess opportunities, respond to RFP’s, create proposals and presentations, establish relationships with clients and prospective clients, and help to close/sign new deals
What You Have
- 10+ years of demonstrated track record of developing and growing client relationships
- 5+ years of leading teams that are delivering end-to-end solutions as it pertains to Emerging Technologies (AI, IoT, Machine Learning, Blockchain, RPA, etc.)
- Experienced with delivering complex solutions in Digital
- Comfortable with driving architecture and product direction on multiple Digital platforms
- Familiar with real-time and mission critical applications
- Proven experience with bringing new products to market in emerging industries
- Strong problem solver and creative thinker with gravitas
- Ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to your team
- Experience managing and monitoring performance metrics across large scale accounts and account portfolios
- Exceptional leadership/management skills and superb oral and written communication, with seasoned presentation skills
- Strong Digital knowledge or experience with particular emphasis on strategy, consulting, team management and product development
- Strong interpersonal and communication skills
What We Offer
- Medical, Dental and Vision Insurance (Subsidized)
- Health Savings Account
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
- Short-Term and Long-Term Disability (Company Provided)
- Life and AD&D Insurance (Company Provided)
- Employee Assistance Program
- Unlimited access to LinkedIn learning solutions
- Matched 401(k) Retirement Savings Plan
- Paid Time Off
- Legal Plan and Identity Theft Protection
- Accident Insurance
- Employee Discounts
- Pet Insurance
- EPAM welcomes all applicants and will consider qualified candidates with criminal history such as arrest and conviction records in a manner consistent applicable law, including the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring
- REQ #: 168755604
