Senior Director, Account Management Los Angeles, CA, USA
Senior Director, Account Management Description
Job #: 50651Description
You are strategic, resilient, engaging with people, and a natural self-starter. You have a passion for solving complex problems. If this sounds like you, this could be the perfect opportunity to join EPAM as a Senior Director, Account Management. Scroll down to learn more about the position’s responsibilities and requirements.
We are currently looking for a Sr. Director of Account Management to join our fast-growing Los Angeles area team. The ideal candidate will have a thorough understanding of and background in Digital Transformation and act as a subject-matter expert for EPAM and our clients and a background in both account management and business development but we are willing to be flexible with one over the other for the right candidate.
What You’ll Do
- Drive product and architecture requirements with multiple businesses to achieve their goals of digitizing their products
- Create business strategies to successfully achieve client business goals:
- Act as the lead with clients, internal teams and BU Heads/Sales Leads
- Align with other EPAM account managers and senior leadership to co-develop/support account plans and strategies for delivery, growth, and client satisfaction
- Serve as the engagement architect, responsible for account plans and strategies, and work directly with client product, marketing, and/or IT teams to position EPAM for success
- Understand the intersection between technology, customers, and business; serve as an expert consultant leading business Transformation/product strategies and roadmaps
- Stay abreast of current and emerging trends, unique opportunities and challenges of the space/markets and geographies in which the clients operate, and how it affects clients’ business and initiatives
- Work closely with project/program management to ensure successful delivery through an integrated delivery model
- Be responsible for shaping solutions and properly scoping/pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase
- Serve as the product owner; partner with clients to help craft the product vision and roadmaps and create compelling customer value propositions and strategies
- Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth within an account/client portfolio
- Deliver on EPAM’s growth and performance objectives:
- Support sales/pre-sales activities by acting as the Digital Transformation lead to assess opportunities, respond to RFP’s, create proposals and presentations, establish relationships with clients and prospective clients, and help to close/sign new deals
What You Have
- 10+ years of demonstrated track record of developing and growing client relationships
- 5+ years of leading teams that are delivering end-to-end solutions as it pertains to Emerging Technologies (AI, IoT, Machine Learning, Blockchain, RPA, etc.)
- Experienced with delivering complex solutions in Digital
- Comfortable with driving architecture and product direction on multiple Digital platforms
- Familiar with real-time and mission critical applications
- Proven experience with bringing new products to market in emerging industries
- Strong problem solver and creative thinker with gravitas
- Ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to your team
- Experience managing and monitoring performance metrics across large scale accounts and account portfolios
- Exceptional leadership/management skills and superb oral and written communication, with seasoned presentation skills
- Strong Digital knowledge or experience with particular emphasis on strategy, consulting, team management and product development
- Strong interpersonal and communication skills
What We Offer
- Medical, Dental and Vision Insurance (Subsidized)
- Health Savings Account
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
- Short-Term and Long-Term Disability (Company Provided)
- Life and AD&D Insurance (Company Provided)
- Employee Assistance Program
- Unlimited access to LinkedIn learning solutions
- Matched 401(k) Retirement Savings Plan
- Paid Time Off
- Legal Plan and Identity Theft Protection
- Accident Insurance
- Employee Discounts
- Pet Insurance
- EPAM welcomes all applicants and will consider qualified candidates with criminal history such as arrest and conviction records in a manner consistent applicable law, including the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring
- REQ #: 168755604