Senior Director Digital Consulting

San Francisco, CA, USA

Ranked as #12 on Forbes’ List of 25 Fastest Growing Public Tech Companies for 2017, EPAM is committed to providing our global team of over 24,000 people with inspiring careers from day one. EPAMers lead with passion and honesty, and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.

DESCRIPTION


You are strategic, resilient, engaging with people and a natural self-starter. You have a passion for solving complex problems. If this sounds like you, this could be the perfect opportunity to join EPAM as a Senior Director Digital Consulting. Scroll down to learn more about the position’s responsibilities and requirements.

EPAM, recently named the #3 small company in the US by Forbes, is currently looking to add a Senior Director of Digital Consulting to our team of professionals based in San Francisco, CA. Our ideal candidate will act as a Digital Engagement Solution Practice lead with clients, prospects, and various EPAM colleagues including Account Managers, Business Unit Heads and Sales Leaders. The Director / Senior Director, Digital Consulting will help clients navigate business transformation, create digital strategies and solutions, oversee delivery, build effective relationships, and drive successful business outcomes.

Responsibilities

  • Digital / Business consulting and client leadership:
    • Act as the primary Client Partner with clients or as the Client Partner specific to Digital Engagements; Co-responsibility for account plans and strategies, working directly with client product, marketing, and/or IT teams to position EPAM and the client for success;
    • Orchestrate teams across EPAM to bring the right resources to bear on an account;
    • Align with EPAM Account Managers and BU Senior Leadership to drive account plans and strategies for ongoing growth and client satisfaction;
    • Understand the intersection between technology, customers, and business; Serve as an expert Digital Consultant creating and orchestrating digital/business transformation and product solutions, strategic roadmaps, data-driven experience design, platform implementation, and continuous improvement/optimization programs;
    • Stay abreast of current and emerging digital trends and opportunities of the space/markets and geographies in which the clients operate, and how it affects clients’ business and initiatives.
  • Shape and oversee delivery approaches:
    • Work closely with project/program/delivery management to ensure successful delivery throughout an end-to-end integrated delivery model;
    • Responsible for shaping solutions and properly scoping / pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase.
  • Build successful relationships:
    • Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth within an account/client portfolio;
    • Develop effective relationships with key internal executives, BU heads, Solution SME’s, and Sales and Delivery Leaders.
  • Deliver on EPAM’s growth and performance objectives:
    • Drive digital revenue and billable utilization within the client / account portfolio;
    • Align with EPAM BU’s goals and objectives, support company financial goals by influencing downstream core engineering revenue and achievement of overall BU revenue and profit targets;
    • Support sales / pre-sales activities by acting as the digital lead to assess opportunities, respond to RFP’s, create proposals and presentations, establish relationships with clients and prospective clients, pitch and help to close / sign new deals.

Qualification

  • 5-10+ years of demonstrated track record of developing and growing client relationships and leading teams delivering end-to-end solutions;
  • Knowledge of technical platforms, business models, subject matter, and trends – with a focus on (BU's Focus);
  • Strong problem solver and creative thinker with gravitas;
  • Ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to your team;
  • Experience managing and monitoring performance metrics across large scale accounts and account portfolios;
  • Exceptional leadership/management skills and superb oral and written communication, with seasoned presentation skills;
  • Strong digital knowledge or experience with particular emphasis on strategy, consulting, team management and product development;
  • Strong interpersonal and communication skills;
  • Track record of leading teams;
  • Proven ability to manage client engagements under high stress to successful completion;
  • Sound business acumen; strategic skills; common sense;
  • Effectively manages up and down;
  • Strong negotiation skills;
  • Bachelor degree or higher.

Why EPAM?

EPAMers appreciate our flexible work environment, great benefits, and opportunities to thrive.

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